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From the recent evolution of  CHIEF to the Customs Declaration Service  (in the UK), through to the  digital connection of end-to-end clearances , the progression of IT systems has revolutionised the process.  But as investment continues to increase in infrastructure and customs technology, where …

Local knowledge in more than 13 countries The Customs Support Group has near 2000 declarants at your disposal, working in more than 13 countries across Europe. Why “more than” 13? Because we have Customs Support offices in 13 countries, but close partnerships and direct connections to ports in …

What is a challenge you have solved with customs digital interfacing? A client of ours wanted to outsource their customs clearance, but were concerned about how the data would stay clean if another system was involved. They have multiple warehouses and manage excise products, so any mistakes in …

Who are you? I'm Bardo Schütz. I am 50 years old; I am a father of two children, and I have been responsible for technology at Customs Support since I joined the company three and a half years ago as the CIO, and I have now taken on the role of Director of Innovation. What does the director of …

Port Support - where it all started In 1999, our founders were working as a back-office service for the independent shipbrokers Slavenburg & Huijser, who are still around today. The service that they provided surrounded customs for shipowners, including customs clearance , generating manifests, …

What are the challenges of international fresh food supply? Health is the number one priority when it comes to fresh food. We, as consumers, need to know that the food we buy isn’t going to make us unwell. Any problems that arise also need to be traceable so that potential epidemics can be locked …

The automotive industry is more than just cars and other vehicles Although cars are sold internationally, this is a very small part of how the automotive industry works with regards to customs. The largest parts of what we do at Customs Support are before and after the assembly of the vehicle. …

Why customs needs to be different for lobsters and other live shellfish When importing dead fish, you are required to present an IUU catch certificate during the import clearance process so that you can prove the catch is legal. This is because illegal fishing wreaks havoc on local communities, …

Humanitarian shipments to Türkiye are exempt from permits Vehicles that are carrying aid to Türkiye are not required to have journey authorisation, nor are drivers required to have a work visa. Additionally, there is no need for you to have commercial documents accompanying your goods when they are …

What is meant by “traditional” and “alternative” energy?  “Traditional fuels” refers to fossil fuels: coal, oil, and gas. “Alternative energy” refers to fuels that do not take up resources from the Earth or harm the environment. Examples of this are wind, solar, and tidal energy.  Human-amplified …